Boiler replacement across the East Midlands, Lincolnshire and Yorkshire
Fifteen questions. Ninety seconds. A real number you can actually buy at — fitted, certified and cleared away by our own Gas Safe engineers — as soon as the next working day, and usually inside a week.
Start with your postcode. We will tell you straight away whether we can reach you.
The whole thing, in four numbers
How it works
There is no survey, no callback, no "one of our advisors will be in touch". You are not a lead. You are someone buying a boiler.
Boiler type, flue, bathrooms, radiators. Nothing you need to go up a ladder for. It takes about ninety seconds and you can go back and change anything.
Not a range, not a "from", not an estimate. The actual number, with every one of your answers printed next to it so you can see exactly what it assumes.
Our engineer, our van, our name on the certificate. Old boiler taken away, warranty registered, floor swept, kettle probably used.
Start here
It is the single biggest thing that moves your price, and most people genuinely do not know. Click through the four — you will recognise yours in about five seconds.
No hot water cylinder in the airing cupboard and no tanks in the loft. Water is heated the instant you turn a tap. About two thirds of the homes we work in already have one.
The boiler heats a coil inside a hot water cylinder, which stores it at mains pressure. This is the right answer for a home where two bathrooms genuinely get used at the same time.
The oldest of the four layouts, sometimes called conventional or open-vent. A big cold tank and a small feed-and-expansion tank sit in the loft and gravity does the rest.
Fitted in waves through the seventies and eighties, usually running at around 60% efficiency against a modern boiler's 92%. It is the biggest job we do, and the messiest.
Still not sure? Pick “I honestly don't know” in the quote and we will ring you before taking any money.
The boilers
We fit Worcester Bosch, Ideal and Navien, and nothing else. Every one of them has parts on a van within a day, and every one is a boiler a heating engineer would put in their own house.
The value benchmark, and a far better boiler than the reputation it earned twenty years ago suggests. Logic Max is where most of the range sits; Vogue Max steps up to a stainless steel heat exchanger, a larger colour display and two more years of warranty.
The longest guarantees of any make we fit, and the deepest parts network — which is what actually decides whether a February breakdown is a day or a week. The Greenstar line runs from the plainly-controlled 2000 up to the 8000+, and the warranty is on-site parts and labour throughout.
The world's fourth-largest boiler maker, with a stainless steel heat exchanger on every model in the range — including the cheapest boiler on this whole site. The NCB300 and NCB500 share the shortest cabinet here, which is often the difference between fitting under a wall unit and re-planning the kitchen; the NCB700 puts out more hot water than anything else we fit.
The obvious question
Fair. Here is the honest answer, including the bit most online sellers leave out.
Taking a combi off a wall and putting a better one back is one of the most repeatable jobs in the trade. The variables that actually move the cost — what you have now, where the flue goes, how much hot water you need — are all things you can tell us from your kitchen. We do not need to stand in it.
A surveyor exists to find reasons to charge more. We have gone the other way: the awkward cases are already built into the price, so the straightforward jobs subsidise the fiddly ones. On average it works. On your job, it is fixed.
Two things. Asbestos, which needs testing before anyone touches it. And a flue that cannot be safely reached from a ladder, which needs scaffold. Both are rare, both are excluded in writing, and if either turns up you get a full refund rather than a bill.
If the job is harder than your answers suggested and the answers were honest, we absorb it. If something was not declared — a back boiler described as a combi, say — we stop, explain, and you choose: revised price or full refund. We do not start work and then negotiate.
Everything we touch
A boiler is one part of a system. These are the bits that decide whether it actually works, and every one of them is drawn here rather than photographed from a catalogue.
What you pay for
Not a summary and not an “and more”. This is the whole kit that arrives on the van, and every one of these is a line somebody else would charge you for.
Where we fit
We are not a national brand subcontracting to whoever is free. If we say we will be there Tuesday, it is one of our vans, and the person driving it works for us.
Questions
Because a boiler swap is a far more predictable job than the industry likes to admit. Fifteen questions tell us the boiler type, the flue route, the hot water demand and the radiator count — and those four things determine almost the entire cost.
What they cannot tell us is whether there is asbestos behind the fire, or whether the flue can be reached from a ladder. Those are the only two things we exclude, and we say so plainly rather than burying them.
Then it is our problem, not yours — provided the answers you gave were accurate. That is the whole deal. We print every answer next to your price so there is no ambiguity about what was agreed.
If something genuinely was not declared and the job changes, we do not ambush you with a bill. We stop, explain, and you can either accept a revised price or walk away with a full refund. We would rather lose the job than have that argument in your kitchen.
Not to get a price. You will see your number before you give us so much as a first name.
Once you have booked, we do ask for three photos — the boiler, the flue outside and the gas meter. It takes a minute and it is how we protect the fixed price for both of us. If you would rather not, ring us and we will send an engineer round instead.
Next working day installation is available wherever we have an engineer free in your area, and most jobs go in inside a week. You pick the date yourself on screen — the calendar only offers days we currently have an engineer for, so nothing you are shown is a maybe. We do not promise a date we have not shown you.
If your boiler has failed completely and you have no heating or hot water, say so on the phone. We keep capacity back for exactly that and will get to you sooner.
Yes. The number you see includes the boiler, the fitting, the flue, the filter, the flush, the thermostat, the carbon monoxide alarm, taking the old boiler away, your Gas Safe certificate, the warranty registration and VAT.
There is no call-out fee, no delivery charge, no 'materials' line and no congestion levy. If we quote it, that is what you pay.
More from the group
EmberNord is part of a wider group of specialist businesses. Whatever your energy needs — from solar PV and battery storage to air source heat pumps and air conditioning, residential or commercial — there is a dedicated team ready to help.

Design, installation, servicing and maintenance of air conditioning and air-to-air heat pumps, across the same towns we fit boilers in.
Find out more →
Heat pumps, hot water cylinders and the controls that make them worth having — for the houses where a heat pump genuinely is the right answer rather than the fashionable one.
Find out more →
Solar with battery storage to cut your bills and keep your own clean energy, designed around your roof, your usage and your budget.
Find out more →Fifteen questions, a real fixed price, and nobody knocking on your door. If we cannot reach you, we will tell you on the very first screen.
Get my fixed priceNecessary cookies are always on because the site cannot work without them. Everything else is off until you switch it on. Full detail in the cookie policy.